"Inaanyayahan ko po kayong gamitin ang makabagong teknolohiya para mas maging epektibo at mabilis pa ang serbisyo ng pamahaalaang lokal (I am inviting everyone to use DotBot to make our services more effective and efficient)," he said. Gatchalian encouraged the Valenzuelanos to utilize the platform efficiently. 13.Īmong the services offered on Dotbot are medical, burial, and transportation assistance, application for indigency certificate, and social case study. It was first presented and discussed during the Philippines-New Zealand Government Innovation Exchange Showcase held at the Allied Evacuation and Emergency Response Team (ALERT) Center in Barangay Malinta, Valenzuela City last Sept. The user-friendly chatbot was made through the partnership of the Valenzuela City local government and the New Zealand government. The city government said the platform houses all the CSWDO information for application concerns, which will reduce the foot traffic inside the headquarters of CSWDO.ĭotBot's logo was inspired by Valenzuela's CSWDO head Dorothy Evangelista. Roxanne Abadiez, a City Social Welfare and Development Office (CSWDO) officer, said the city started programming the DotBot in 2021 after noticing the inconvenience in the financial assistance application process. It is managed by four social workers who were trained for three months. The modular seating options are superior when it comes to selection and versatility of pieces, as you can rearrange as. This company focuses on creating stylish and functional sofas, shelving units, and coffee tables and is rapidly expanding into rugs, lighting, and accessories as well. “Isa po sa suliranin natin dito sa city hall ay ang mahabang mga pila, kaya naman po pinapakilala ko sa inyo si DotBot, ang bagong state-of-the-art project natin sa CSWD Office para maging paperless na ang CSWD Office at mabawasan ang pila dito sa munisipyo (One of our problems here in the city hall are the long lines, that is why I am excited to introduce to you DotBot, the latest state-of-the-art project under CSWD Office to make the transactions paperless and to lessen the queue here in the city hall)," Valenzuela City Mayor Weslie "Wes" Gatchalian said during the virtual launch on Tuesday.ĭotBot is an artificial intelligence (AI) messaging platform on Facebook Messenger that residents can message through chat for CSWDO inquiries. For comfortable modular furniture, consider Burrow. 21, the "DotBot," a Facebook Messenger chatbot for applicants of social welfare services in the city. The Valenzuela City government launched on Tuesday, Feb.
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